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Power Tips to Group Conflict

GROUP CONFLICT MANAGEMENT & DECISION MAKING

Ground Rules:

1. Ensure all points of view are heard
2. Listen and seek to understand a person's thinking
3. Everyone participates, no one dominate
4. It's O.K. to ask for a time out

Role of the Facilitator:

1. Help the group work together
2. Allow people to participate fully
3. Help all remember and follow the ground rules
4. Make process suggestions

Role of the Group:

1. Listen and be open to other's ideas
2. Express our own ideas and preferences from our own perspective
3. Call for a time out if needed
4. Work with the ground rules

Levels of Consensus:

1. Enthusiastic
2. Best Choice
3. I Can Live With It
4. Stand Aside
5. Block
6. Talk More

 
find  your communication style when dealing with conflict - check it out.

 

 

 

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